Terms of Service

BY USING OUR WEBSITE, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS HEREOF WITHOUT ANY MODIFICATIONS, ADDITIONS OR DELETIONS. 

These Terms & Conditions (the “Terms” or “Agreement”) are made and entered into by and between MOSSIGHI, (referred to in these Terms as “mossighi”, “we”, “us” or “our”), which is the operator of the website www.mossighi.com (the “Website”), and you, a user of the Website (referred to in these Terms as “User”, “you” or “your”). This Agreement applies when you access the Website. If you do not agree to the Terms contained herein, you may not access, visit, or use the Website. 

BEFORE YOU PROCEED, PLEASE READ THESE TERMS CAREFULLY. THIS AGREEMENT CONTAINS WARRANTY AND LIABILITY DISCLAIMERS. YOU AGREE TO ABIDE BY AND BE BOUND BY THE TERMS DESCRIBED HEREIN AND BY ALL TERMS, POLICIES AND GUIDELINES INCORPORATED BY REFERENCE IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE OUR WEBSITE.

About Mossighi and the Website.

Through the Website, Mossighi sells luxury jewelry, including, but not limited to rings, necklaces, bracelets, pendants, and earrings (collectively, the “Products”). Our Products can be custom ordered through our custom inquiry submission (“Custom” or “Contact Us”). 

Although MOSSIGHI has made every effort to display our products and their colors and appearance as accurately as possible, the displayed attributes of the products depend upon the monitor of the User, and MOSSIGHI cannot guarantee that the User’s monitor will accurately portray the actual attributes of the products. MOSSIGHI is not responsible for typographical errors regarding price or any other matter.

Purchasing Custom Products.

Subject to your compliance with these Terms, you may make inquiries to us regarding a desire to make a custom piece by submitting the information requested on our “Custom” page of the Website. Such information must include, but may not be limited to, your name and email address, the requested type of jewelry, gold quality and color, and specifying other details such as the dimensions and whether you intend to include diamonds in the Custom piece. You may also submit any designs, sketches, or other types of files that further explain how you desire the Custom Product to be created. You agree to provide only true, accurate, current and complete information in connection with any submission for a Custom Product, and further agree not to submit any type of file, virus, software, or other program that is capable of causing any damage, harm, interruption, or other failure to the Website, MOSSIGHI, or any other Users. If you do not provide all information requested, your submission will be discarded.

You further understand and agree that submitting a request for a Custom piece does not guarantee that we will create the Custom Product for you, and we will first review your submission to determine, in our sole discretion, whether we can create the Custom piece. We may contact you at the email address you provide in your submission to understand your goals for the creation of the Custom piece as well as your budget. Based on this information, we will then provide you with a written estimate via email. In some cases, we may, in our sole discretion, agree to provide you with a mock-up of the Custom piece for your review. Once you provide us with written confirmation that you desire to purchase the Custom piece, unless we otherwise agree in writing, you must submit payment of a non-refundable deposit, equaling fifty (50%) percent of the estimate, before production of the Custom piece begins. Payment instruction will be provided accordingly.

Depending on the complexity of the Custom piece, production can vary anywhere from two (2) weeks to multiple months. Once production has been completed, we will notify you via email, at which point you must then submit payment for the remaining fifty (50%) percent of the estimate. No Custom piece will be shipped to you unless and until we receive full payment of the estimate. 

Disclaimer: although we do our best to ensure the amount of the estimate for Custom pieces is accurate, there may be rare instances where we may need to adjust the price based on a number of factors, as determined in our sole discretion. In the event that we incur any extra costs or expenses in the production process beyond the amount of the estimate, then we will notify you via email, and thereafter you shall be responsible for payment of the remaining amount of the revised total cost before we will ship the Custom Product to you. If you do not pay such revised total cost in full, then we may allow you to cancel the order; provided, however, that half (50%) of the initial fifty (50%) percent deposit will be refunded to you.

Payment Processing.

When you make a purchase of any Products through the Website, you authorize MOSSIGHI and its third-party payment processors, including Paypal, to charge the credit card identified by you for the total cost including, shipping and taxes. You further represent and warrant that you are (1) providing true, accurate, current and complete information, and (2) authorized to use such credit card for the purpose of making such purchase. You acknowledge and agree to abide by any applicable terms and conditions of Shopify.

Promotions and Discounts. 

MOSSIGHI may offer certain promotions and discounts related to our Products. To qualify for such promotional discounts, you may be required to enter a unique discount code prior to finalizing your order. Certain Products or payment options may not be eligible, and any further rules and restrictions will be disclosed at the time promotional offers are presented to you. By participating in a promotion or discount, you agree to any such applicable rules and restrictions. If you have any questions regarding promotional offers, please contact MOSSIGHI at www.mossighi.com. 

No Satisfaction Guarantee. 

Due to an individual’s subjective style and opinions, MOSSIGHI cannot guarantee a purchaser’s satisfaction of any Products ordered from us. Although MOSSIGHI has made every effort to display our Products and their colors and appearance as accurately as possible, the displayed attributes of the Products depend upon the computer capabilities of the User, and MOSSIGHI cannot guarantee that the User’s computer or device will accurately portray the actual attributes of the Products.

Jewelry Care.

While you agree that MOSSIGHI shall not be responsible for, and that you release and hold MOSSIGHI harmless from any and all liability related to damage to a Product once it is delivered to you, we recommend that you regularly clean any jewelry Products you purchase from us. We recommend that you use mild soap and water to clean any jewelry Products you purchase. You should avoid using any other type of chemical cleaners, abrasive polishing agents, or chlorine. We also recommend that you remove all jewelry Products before engaging in any exercise, before going to sleep, or when showering, swimming, etc., and that you put your jewelry Products on after bathing, spraying perfumes or hairsprays, or applying any lotions and cosmetics.

Electronic Communication.

If you provide us with your email address, we may send you various types of electronic communication including newsletters, requests for information, updates, new promotions, discounts, and other communications (“Communications”) regarding the Website and our Products. Providing your e-mail address confirms your ability and consent to receive Communications electronically, rather than in paper form. To withdraw your consent to receive electronic Communications, please write us by e-mail at gabby@dmidiamonds.com with the subject line: “Unsubscribe from Electronic Communications.” In addition, our communications themselves may include the opportunity to opt out. For example, our e-mails may include an unsubscribe link.